Thank you for visiting and shopping at Flamio. Following are the terms and conditions that constitute our Shipping Policy.
1. Shipment Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Time | Cost |
|---|---|---|
| Standard Shipping | 3-5 business days | ₹60 |
| Express Shipping | 1-2 business days | ₹150 |
| Orders over ₹999 | 3-5 business days | FREE |
* Delivery delays can occasionally occur due to carrier issues.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Track your order
Visit the "My Orders" section in your profile to see real-time status.
4. Damages
Flamio is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
5. International Shipping Policy
We currently do not ship outside of India. Check back later as we expand our logistics network!
6. Contact Us
If you have any questions about the shipment of your order, please contact us:
Logistics Support
support@flamio.in